SAFE is the ultimate integrated tool for designing reinforced and post-tensioned concrete floor and foundation systems. Although its name is unchanged, this completely new SAFE is enhanced and improved in every aspect. This topic briefly describes some of the new features in the program and directs you to manuals and technical support to help you get started using the program.
If You Are Upgrading
If you are upgrading from a previous version of SAFE, be aware that there are a number of significant changes in the program, particularly:
The following list identifies some of the enhancements made to the program:
Automated application of post-tensioning to balance self weight.
Dynamic analysis capabilities for modal extraction.
Quick and easy generation of final printed reports:
Automated pattern loading.
Finite Element Based reinforcing design.
Tracing of architectural drawings in Standard or DirectX graphics mode.
Hyperstatic analysis for secondary prestress forces.
Walls may be sloped to model ramps.
Columns may be sloped to model braces.
Support for numerous domestic and international design codes, including ACI 318-08 and Eurocode 2-2004.
Model Explorer window consisting of nodes and items that can be used to speed access to model features and output.
Equivalent frame method whereby a three-dimensional slab system is represented as a simplified series of two-dimensional planar frames.
About the Manuals
SAFE comes with three introductory manuals bound into one volume (see Help menu > Documentation command, Manuals subdirectory):
SAFE Key Features and Terminology, which introduces modeling, analysis, design and detailing features of SAFE, along with a brief overview of the graphical interface.
SAFE Defining the Work Flow, which describes the basic procedural steps necessary for creating a valid model and obtaining results, from inputting materials and loads all the way through to producing detailing drawings.
SAFE Tutorial, which is intended to provide first-time users with hands-on experience using many of the most popular features of SAFE.
It is strongly recommended that you read these manuals and work the tutorial before attempting to use SAFE.
Additional information can be found in the on-line Help facility available within SAFE, and in the other manuals supplied with the program. These documents are available in Adobe Acrobat PDF format on the SAFE CD, and can also be accessed from within the program using the Help menu. They include:
CSI Analysis Reference Manual (see Help menu > Documentation command, Manuals subdirectory).
SAFE Post-Tensioned Concrete Design Manual, which presents a detailed discussion of the features specific to the supported post-tensioning design codes (see Help menu > Documentation command, Design subdirectory).
SAFE Reinforced Concrete Design Manual, which presents a detailed discussion of the features specific to the supported reinforced concrete design codes (see Help menu > Documentation command, Design subdirectory).
SAFE Analysis Verification Manual, which provide problems that verify the analytical accuracy of the program (see Help menu > Documentation command, Analysis Verification subdirectory).
Free technical support is available from Computers and Structures, Inc. (CSI) or your dealer via phone and e-mail for 90 days after the software has been purchased. After 90 days, priority technical support is available only to those with a yearly Support, Upgrade and Maintenance plan (SUM). Customers who do not have a current SUM subscription can obtain technical support, but via e-mail only and at the non-priority level. Please contact CSI or your dealer to inquire about purchasing a yearly SUM subscription.
For SUM subscribers in North America, priority phone support is available via a toll call between 8:30 A.M. and 5:00 P.M., Pacific Time, Monday through Friday, excluding holidays, at (510) 649-2200. When you call, please be at your computer and provide your customer number (if known) and incident number (if previously assigned).
Online support is available as follows:
Send an e-mail and your model file to firstname.lastname@example.org.
Visit CSI’s web site at http://www.csiamerica.com and use the Support link to submit a request for technical support.
If you are experiencing problems using the software:
Consult the documentation and other printed information included with the software.
Check the online Help.
If you cannot find a solution, contact CSI as described above. When you send an e-mail, include the following information along with your model and data files:
Your name, Company name, Customer number (if known), phone number, and incident number (if previously assigned).
The version and version number of the program that you are using.
The Hardware Configuration (computer make, operating system, hard disk size and RAM size).
The exact wording of any error messages that appeared on your screen.
A full description of the problem.